More Information
I am a Manager at T-Mobile. When the Android G1 first launched my challenge was to find a program that would push/pull my Exchange email. There were many applications out there but none seemed to work for me. Once I found Touchdown, my troubles were solved. The support is excellent and the application has worked without error. If I had to recommend an Exchange application for your MyTouch or Android G1 – Touchdown by NitroDesk is your best bet.
— Philip Wilhelm
Issues on HTC Incredible
If you are using an HTC Incredible or any other HTC device that runs Android 2.0 or above, you MUST make sure that you install the "Exchange for Android 2.0/2.1" application. Otherwise you will have text rendering issues when viewing emails.
Downloading TouchDown™ from the Android Market
TouchDown™ is available on the Android Market. If your device has Android market available, you can follow the steps below to install a 30 day trial version of TouchDown™
- Open Android Market on the device
- Press the Search button, type in nitrodesk and click Search
- If you find a free app called "Exchange for Android 2.0/2.1", select it. Otherwise select "Exchange by TouchDown"
- Click on the application to start the installation
- Follow the prompts to install the application on the device
- At the end of the installation, you will get the option to open the application. Click it.
- Now you have TouchDown installed on the device
- Configure the application to connect to your server by following the instructions here (PDF)
Downloading TouchDown™ from NitroDesk
Follow these steps only if you are unable to install TouchDown™ using the steps above
- Open the web browser on the device
- If your device is running Android versions 2.0 or greater (e.g: Incredible, Nexus, Motorola Droid etc), type in the link http://nitrodesk.com/tddownloads/nitroid-droid.apk
- If your device is running Android versions 1.6 or 1.5 (all other devices), type in the link http://tinyurl.com/tchdwn
- The download will start once you press Go. Wait for the download to finish.
- Tap on the file which was just downloaded.
- Follow the prompts to install TouchDown™. You may have to enable the "Unknown sources" option in Android settings to complete the installation.
- Now you have TouchDown installed on the device. You can start TouchDown by pressing the TouchDown icon in the Android programs list
- Configure the application to connect to your server by following the instructions here (PDF)
Note: The steps above describe how to install the 30 day trial version. Purchasing a license using the steps here will convert your trial installation to a licensed one, so please dont uninstall the trial version before purchasing.
