NitroDesk, Inc. recognizes that your privacy is of utmost importance. This policy is applicable to all the services, web sites and products offered by NitroDesk. If you have any questions or concerns about this disclosure, please contact us. If this policy changes, such changes will be reflected in this document.
Information We Collect
Aggregate Information – We also use Google Analytics services to capture information such as visitor sources, visitor trends, web sites from which visitors reach our page etc. None of the information collected can every be used by NitroDesk to identify the individual users of our sites. Our Google Analytics information is password protected, and it does not enable identification of individual users.
Log Information – When you use the NitroDesk web site, our servers automatically record data that your browser sends whenever you visit our website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User Communications – If you send communications to NitroDesk through e-mail, postal mail or through other means, these messages may be retained by NitroDesk in order to provide you with better services.
In-program Feedback – If you send us feedback on our products using forms present in the products we create, such communications may be preserved by NitroDesk.
License Purchase Screens – NitroDesk utilizes eSellerate.net for performing product license validation and purchases. This is to provide you with a seamless purchase experience. Information you send to eSellerate.net as part of a purchase you are making will be made available to us for customer tracking.
Credentials to Connect to Services – In certain products, you may be required to provide identification to be able to access third party services in order to perform the function of the product. NitroDesk stores this information securely on your computer and uses it solely for logging on to the service for which you have provided such credentials.
Information Collected From Your Services – In certain products, information from your online services may be accessed by NitroDesk. NitroDesk will not send this information outside your device except to the service to which you have requested to send the information.
NitroDesk will never share, rent, lease or sell your personal information to other companies or individuals outside of NitroDesk, unless one or more of the following is true:
- We have your explicit consent to share such information.
- The sharing of such information is necessary to conduct business, and the entities we share this information with are in compliance with our privacy policies. (e.g.: The service we use for licensing and purchasing)
- We have good faith belief that the disclosure of this information is necessary to 1.) satisfy any applicable legal, regulatory or enforceable government request, 2) satisfy any applicable terms of service violations or potential violations, 3) detect, prevent or address fraud, technical issues or security issues, 4) protect NitroDesk against any harm or imminent harm to its property, employees or users.
- NitroDesk gets involved in a merger or acquisition or any form of sale of some or all of its assets