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Downloading TouchDown for Android

Downloading TouchDown from the Google Play Store

TouchDown is available in the Google Play Store. If your device has the Play Store available, you can follow the steps below to install a 30-day trial version of TouchDown.

  1. Open the Google Play Store on the device.
  2. Press the Search button, type in NitroDesk and press Search.
  3. If you are using a smartphone with Android 2.x or 4.x (ICS), look for TouchDown for SmartPhones and select it.
  4. If you are using a tablet, look for TouchDown HD for Tablets and select it. If you do not see it, look for TouchDown for SmartPhones.
  5. Select the application to begin installation.
  6. Follow the prompts to install the application on the device.
  7. At the end of the installation, you will be presented with the option to open the application, press Open.
  8. You now have TouchDown installed on the device.
  9. Configure the application to connect to your server by following the instructions (PDF).

    10. Downloading TouchDown for Android from NitroDesk

    Follow these steps only if you are unable to install TouchDown using the steps above.

  1. Open the web browser on the device.
  2. If your device is a tablet running Android versions 3.x or greater (e.g: Motorola Xoom, LG G-Slate), type in the link: http://nitrodesk.com/tddownloads/nitroid-honey.apk.
  3. If your device is a smartphone running Android versions 2.x or 4.x (e.g: Galaxy Nexus, Incredible, Nexus, Motorola Droid etc.), type in the link: http://nitrodesk.com/tddownloads/nitroid-droid.apk.
  4. If your device is running Android versions 1.6 or 1.5 (all other devices), type in the link: http://nitrodesk.com/tddownloads/nitroid.apk.
  5. The download will begin once you press Go. Wait for the download to finish.
  6. Select the file that was just downloaded.
  7. Follow the prompts to install TouchDown. You may have to enable the “Unknown sources” option in Android settings to complete the installation.
  8. Now you have TouchDown installed on the device. You can start TouchDown by pressing the TouchDown icon in the “Manage applications” list.
  9. Configure the application to connect to your server by following the instructions (PDF).

Note: The steps above describe how to install the 30-day trial version. Purchasing a license using the steps here will convert your trial installation to a licensed one, so please do not uninstall the trial version before purchasing.

Purchasing TouchDown for Android from NitroDesk

TouchDown is available for a free 30-day trial. Follow these steps only if you are unable to install TouchDown using the steps above.

  1. Open the web browser on the device.
  2. If your device is a tablet running Android versions 3.x or greater (e.g: Motorola Xoom, LG G-Slate), type in the link: http://nitrodesk.com/tddownloads/nitroid-honey.apk.
  3. If your device is a smartphone running Android versions 2.x or 4.x (e.g: Galaxy Nexus, Incredible, Nexus, Motorola Droid etc.), type in the link: http://nitrodesk.com/tddownloads/nitroid-droid.apk.
  4. If your device is running Android versions 1.6 or 1.5 (all other devices), type in the link: http://nitrodesk.com/tddownloads/nitroid.apk.
  5. The download will begin once you press Go. Wait for the download to finish.
  6. Select the file that was just downloaded.
  7. Follow the prompts to install TouchDown. You may have to enable the “Unknown sources” option in Android settings to complete the installation.
  8. You now have TouchDown installed on the device. You can start TouchDown by pressing the TouchDown icon in the “Manage applications” list.
  9. Configure the application to connect to your server by following the instructions (PDF).

Note: The steps above describe how to install the 30-day trial version. Purchasing a license using the steps here will convert your trial installation to a licensed one, so please don’t uninstall the trial version before purchasing.

*Please do not follow the steps here to purchase TouchDown until you have first installed the trial version and made sure that it works for your account.*

Purchasing TouchDown from the Google Play Store

When you purchase a TouchDown license from the Play Store, you will NOT be issued a serial number. Instead you will receive a license key program which you can simply run on your device, causing the Trial version of TouchDown to be activated.

  1. Open the Google Play Store on the device.
  2. Press the Search button, type in NitroDesk and press Search.
  3. If you find an application called Exchange By TouchDown Key, select it.
  4. Press the Buy button under the application.
  5. Follow the prompts to purchase and install the application on the device.
  6. At the end of the installation, you will be presented with the option to open the application, press Open.
  7. Once you have opened this key application once, your main TouchDown application will be activated.
  8. You may now close the license key application and start using the unlocked main Touchdown application.

Purchasing TouchDown from the Amazon Appstore for Android

When you purchase a TouchDown license from the Amazon Appstore for Android, you will NOT be issued a serial number. Instead you will receive a license key program which you can simply run on your device, causing the Trial version of TouchDown to be activated.

Purchasing TouchDown for Android from NitroDesk through our website

Follow these steps ONLY if you are unable to purchase the application through the Google Play Store, or if you are purchasing a volume license for more than one device. (Volume discounts are shown as a link in the shopping cart)
This purchase is NON-REFUNDABLE, so please make sure you have installed and successfully run the trial version before purchasing.
This site will also let you purchase using a PO if you are located in the US and the purchase amount is greater than 250USD. Once you place the order, instructions on completing the order will be emailed to you. Please use the contacts listed in the order document to fulfill.

Purchase TouchDown
  1. Click the button above to launch the shopping cart.
  2. Complete the purchase by using any major credit card or PayPal.
  3. Once you complete the purchase, you will be emailed a confirmation.
  4. The confirmation email will contain a “Serial Number” (this is NOT the order confirmation number starting with ST).
  5. Open TouchDown on your device.
  6. On the main TouchDown screen, press the icon which looks like a Shopping Cart.
  7. In the Activate screen that pops up, select the option “I have a license key”.
  8. Type in the license key.
  9. If you type the key correctly, the Go button at the bottom will be enabled. Press it.
  10. Your copy of TouchDown will now be activated.

Please NEVER lose the serial number in the email confirmation, since you will not be able to retrieve it later.